Shipping Policy

Last updated: October 08, 2026

Thank you for choosing Fresh House. We are committed to ensuring your order is handled with care and delivered efficiently. Please review our shipping policy below regarding order processing, dispatch, and delivery timeframes.

1. Processing and Dispatch Time

• All orders undergo a strict quality inspection before being carefully packaged.

• Dispatch Time: Orders are processed and dispatched within 2 business days.

2. Delivery Timeframes

• Estimated Delivery: Standard delivery takes up to 14 business days from the date of dispatch.

• Please note that delivery times are estimates and may vary due to high-demand periods, customs clearance, or unforeseen postal delays.

3. Shipping Costs and Carriers

• Shipping charges for your order will be calculated and displayed at checkout.

• We partner with reliable couriers to ensure your items are securely tracked and delivered to your specified address.

4. Contact Information

If you have any questions regarding your shipment or our Shipping Policy, please feel free to contact us:

• Store Name: Fresh House

• Contact Email: freshhouse.store@outlook.com

• Contact Phone: +61 420 124 738

• Responsible Person: Mikaela Gagovska

• Address: 59 Helen Street, Sefton, New South Wales, postcode 2162